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Damaged / Defective Product

Quick solutions for unpredictable situations

In the rare event that your product is delivered damaged/defective, please let us know so we can process a replacement immediately at no additional cost. Please do not attempt to install a damaged part and settle for less than what you paid for.

There are a few important things to keep in mind:

  • Products must be in the original packaging for possible courier pickup/inspection
    (please do not assemble, install, or modify the product in any way).
  • There are additional requirements for products that ship freight.


Damage or defective product claims in 3 Easy Steps:
  1. File a Claim
  2. Keep item in original packaging (Some items will need to be picked up for courier inspection)
  3. Receive your Replacement
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(*At lease one photo required to claim damaged product)
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