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Lost Package

If you have not received your merchandise, but your tracking number indicates that it has been delivered,
please use the form below to file a claim.


Lost Package Claims in 3 Easy Steps:
  1. Double Check (Couriers occasionally leave items in hidden locations to prevent them from being stolen, or damaged by weather.
    Take a look around - ask your neighbors, roommates, or family members to make sure that the package was not left somewhere close by.)
  2. File a claim
  3. A support staff will contact you shortly.
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