Return Policy

- All claims must be made within 24 hours of receipt of goods.

- All return orders are subject to a 30-50% restocking fee depending on the item(s).

- There are no returns or exchanges on merchandise in used condition, damaged condition, or otherwise any condition that is not brand new.

- No return on custom painted wheels, special orders, 3 piece wheels.

- Customer is responsible for all shipping and packaging charges, both ways.

- All returns require a return authorization (RA) number.

- RA number must be legibly printed on each package of the return shipment.

- Any return without an RA number will be refused.

- All shipping and handling charges are non-refundable.

- AudioCityUSA is not responsible for any shops labor fees to install, mount, or rebalance your wheels and tires.

Individual Products

- Inspect all products upon receipt prior to use.

- Please test fit wheels prior to mounting tires; once tires are mounted, we are unable to authorize a return even if there is a fitment issue.

- Tires with any mileage is considered used and non-returnable

Wheel and Tire Package

- Inspect all products upon receipt prior to use.

- Please test fit prior to mounting; once mounted to the vehicle, the wheel and tire package is non-returnable even if there is a fitment issue.

-Once installed on vehicle, the wheel and tire package in considered used even if there is no mileage on the tires.

Suspension and Other Accessories

- Inspect all products upon receipt and make sure it is the correct parts for your vehicle.

- All suspension and accessories that have been installed or attempted installation in non-returnable.

- Any returned items with signed of installation or attempted installation will be returned to the sender with no credit being issued.